Support [at] Marttalin [dot] de
Subject line
- Short and precise, e.g.: „Bug Report – Game crashes when loading Level 3“
Game version / Platform
- Which version of the game?
- On which device/OS (PC, console, mobile, operating system)?
Bug description
- What exactly happens?
- Expected behavior vs. actual behavior.
Steps to reproduce
- Step-by-step instructions on how the bug can be triggered.
- Example:
- Start the game
- Select Level 3
- After 10 seconds, the game freezes
Screenshots / Videos (if possible)
- Visual evidence helps a lot.
Frequency
- Does the bug occur every time or only occasionally?
System information (optional but useful)
- Hardware specs (GPU, RAM, CPU)
- Internet connection, controller/peripherals
Contact information
- So you can reach the player if you need clarification.
Example:
Subject: Bug Report – Game crashes when loading Level 3
Hello Marttalin Support Team / Matt,
I found a bug in the current version (v1.2.0) on Windows 11.
Description:
The game freezes as soon as I start Level 3. I expected the level to load normally.
Steps to reproduce:
1. Launch the game
2. Select Level 3
3. After about 10 seconds, the game stops responding.
Frequency:
The bug occurs every time.
System:
PC with Intel i7, 16 GB RAM, NVIDIA RTX 3060, Windows 11.
Attached is a screenshot of the frozen screen.
Best regards,
[Name]
